- Is the Stim-U-Dent you are producing the same as the J&J product? It says it is now made in China, and it used to be made in the USA.
- What type of wood is used to make the Stim-U-Dent and where does it come from?
- Why can’t I fit Stim-U-Dent into the spaces between my teeth?
- Is there gluten in Stimudent?
- Where can I buy Stim-U-Dent?
The Natural Dentist® FAQ
- Why is the mouth rinse bottle so hard to open?
- Why does Healthy Gums Peppermint Twist rinse leave green clumps when I spit it out?
- What do you recommend for people who follow a holistic treatment?
- What does Vitamin B12 do?
- What is olivamidopropyl betaine?
- What does demulcent mean?
- Are any of your products mint and menthol free?
- Are your products Kosher?
- I’ve heard that some other mouthwash brands cause staining. Will The Natural Dentist Mouth Rinse stain my teeth?
- Do you use a synthetic fluoride?
- My rinse seems to be a different color than the last bottle. Why is that?Q: Why does my product smell/taste different than the last bottle?
- Are there drug interactions with ingredients in your products?
- How frequently should I use the rinse?
- I already brush and floss—why should I rinse?
- Is it safe to swallow the toothpaste?
- Is it safe to swallow your rinse?
- Why choose natural toothpaste and mouthwash?
- I have sensitive teeth. Which of your products should I use?
- How does your toothpaste whiten my teeth?
- Is it okay for my child to use a fluoridated toothpaste or rinse?
- Should I rinse my mouth out with water after using your products?
- Should I rinse before or after I brush?
- I am pregnant; can I still use your products?
- Which of your toothpastes or rinses would be best for preventing cavities?
- Will any of your products help with periodontal disease?
- Are all of your products clinically proven?
- Do dentists recommend your products?
- How are your products tested?
- Why did you discontinue some of your old products?
- Why have some of your flavors changed?
- Where are your products manufactured?
- Why did you remove bloodroot?
- Do you test your vegetable glycerin for safety?
- Is your vegetable glycerin sourced in China?
- Are any of your ingredients genetically modified?
- How do you source your natural ingredients?
- Where does your fluoride come from?
- Are your products hypoallergenic?
- Does grapefruit seed extract interact with medicines that I take?
- Do your products contain artificial colorants?
- What is SLS? Why do you highlight the fact that your toothpaste is SLS-Free?
- I am sensitive to a number of spices. Which of your products would be best for me?
- What is vegetable glycerin?
- Is fluoride safe?
- Why do you use fluoride in your products?
- Many other mouth rinses contain alcohol. Why are yours alcohol-free?
- What is titanium dioxide?
- I love cinnamon. Do any of your products contain cinnamon oil?
- Do your products contain preservatives?
- Are your products organic?
- Why do your products contain citric acid?
- Why does the Berry Blast Toothpaste sparkle?
- What does Natural Flavors mean?
- My child is allergic to strawberries. Is it okay for them to use your Berry Blast toothpaste?
- Are your products gluten free? Dairy free? Soy free? Corn free? What about MSG?
- How much Xylitol is used in The Natural Dentist products?
Q: Is the Stim-U-Dent you are producing the same as the J&J product? It says it is now made in China, and it used to be made in the USA.
A: Yes, it is the same. It is made from the same wood, which comes from Wisconsin, and the same process is used to make Stim-U-Dent.
Q: What type of wood is used to make the Stim-U-Dent and where does it come from?
A: Stim-U-Dent is made from basswood. It comes from managed forests in Wisconsin – it’s biodegradable and sustainable.
Q: Why can’t I fit Stim-U-Dent into the spaces between my teeth?
A: You must be a person with tight spaces between your teeth. We have recently developed Stim-U-Dent THIN just for you. It’s 38% thinner than Original Stim-U-Dent to fit into tighter spaces.
Q: Where can I buy Stim-U-Dent?
A: Check out our new Find page for links to U.S. retailers. If you need additional information, contact our great Customer Support team: toll-free: 888-317-4402 or email: firstname.lastname@example.org
The Natural Dentist® FAQ
Q: Why is the mouth rinse bottle so hard to open?
A: The cap is designed to prevent leaking on the way to your store or on the way to your home. Unfortunately, that does make it a little harder to open than some of us would like. The good news is: there’s a secret for easier opening! First, without squeezing the flat tabs that you think you need to squeeze, unscrew the top as far as it will go (it won’t go far). Then, press on those squeeze tabs just long enough to get past the lid-locking mechanism. Now, you can unscrew normally (and easily) the rest of the way without squeezing. It really works!
Q: Why does Healthy Gums Peppermint Twist rinse leave green clumps when I spit it out?
A: Healthy Gums Peppermint Twist contains and an ingredient called Copper Chlorophyllin, which is used for color. It is perfectly safe and natural. However, it can cause the rinse to appear ‘clumpy’ in the sink after you spit it out because it binds to proteins in your saliva.
Q: What do you recommend for people who follow a holistic treatment?
A: If you follow a holistic treatment, we recommend trying our Healthy Gums Orange Zest rinse, which is fluoride free and has a light, citrus flavor. The Natural Dentist also offers Fluoride-Free toothpaste. Our Fluoride-Free toothpaste comes in Peppermint Sage flavor and is a great alternative if you simply want a non-fluoride toothpaste.
Q: What does Vitamin B12 do?
A: Vitamin B12 is a beneficial ingredient that supports healthy gum tissue and red blood cell development. We use cyanocobalamin, most commonly used in supplements and fortified foods.
Q: What is olivamidopropyl betaine?
A: Olivamidopropyl betaine (from olives) is a plant-based emulsifier. It has taken the place of Poloxamer 407 in our products and helps the essential flavoring oils combine with the water base of the rinse.
Q: Are any of your products mint and menthol free?
A: For those who want to avoid mint, we do offer mint-free alternatives. Our Healthy Gums Orange Zest Mouth Rinse, Anticavity Orange Zest Toothpaste and Cavity Zapper Berry Blast Fluoride Rinse do not contain any mint or menthol. Our Cavity Zapper Toothpastes for kids contain menthol but no mint.
Q: Are your products Kosher?
A: At this time, our products are not certified kosher. However, all of our ingredients are plant-based (non-animal, no animal testing). Even our glycerin, a product commonly sourced from animals, is vegetable-based and comes from coconut or palm oil.
Q: I’ve heard that some other mouthwash brands cause staining. Will The Natural Dentist Mouth Rinse stain my teeth?
A: All of The Natural Dentist Mouth Rinses contain all natural ingredients that are water soluble and do not cause staining of teeth or burning. Our rinses contain natural plant extracts that will not stain your teeth or your sink!
Q: My rinse seems to be a different color than the last bottle. Why is that?
A: Unlike chemically-produced artificial colors, the botanical ingredients that we use to color our products sometimes differ from batch to batch due to natural variances caused by environmental factors. This will occasionally cause some differences in the color of our product from one bottle to the next. We strive to make our products as consistent as possible.
Q: Why does my product smell/taste different than the last bottle?
A: Unlike chemically-produced artificial flavors, the natural flavors and herbs that we use in our products sometimes differ from batch to batch due to natural variances caused by environmental factors. This will occasionally cause some differences in the smell or taste of our product from one bottle to the next. We strive to make the taste of our products as consistent as possible. We are happy to replace any bottle that you think tastes or smells different or unusual. Please contact us to return the unused portion of the bottle at our expense.
Q: Are there drug interactions with ingredients in your products?
A: None have been reported, so we are not aware of any interactions. Your physician or pharmacist can help you answer any questions you may have about drug interactions.
Q: How frequently should I use the rinse?
A: Because Healthy Gums Mouth Rinse is safe and natural, you can use it as often as you like for good gum health and a fresh-feeling mouth. Routine use is 2 times per day. For special problems (sore or bleeding gums or after a dental procedure), dentists recommend using the rinse up to 4 times per day.
Q: I already brush and floss—why should I rinse?
A: Brushing and flossing are the foundation of good oral health but rinsing offers many benefits that aren’t covered by brushing and flossing. The American Dental Association (ADA) now recommends a three-step oral care routine – brush, floss and rinse. Rinse allows you to get to hard-to-reach places and offers a more extensive period of contact than brushing and flossing alone. Bacteria cause gingivitis and more serious forms of gum disease. Dentists recommend The Natural Dentist rinse as an extra measure of protection for the soft tissue in your mouth and the health of your gums.
Q: Is it safe to swallow the toothpaste?
A: Toothpaste with fluoride always includes directions to spit, not swallow after brushing. The very small amounts that you might swallow as a result of brushing are perfectly safe.
Q: Why choose natural toothpaste and mouthwash?
A: Many products contain artificial and harsh ingredients, dyes, preservatives and alcohol, which can be absorbed through the soft tissue in your mouth. The Natural Dentist has equal or better results using natural ingredients and will contribute to the overall health of your body.
Q: I have sensitive teeth. Which of your products should I use?
A: All of our products are natural and gentle, making them suitable for most users. That said, in January 2011, The Natural Dentist Sensitivity Toothpaste in Peppermint Twist will be available to consumers. It contains Potassium Nitrate, an ingredient which is used to protect exposed nerves below eroded tooth enamel – that’s what causes the painful sensation you experience. Also, fluoride strengthens the enamel of your teeth and The Natural Dentist has both toothpaste and mouth rinse products that contain fluoride.
Q: How does your toothpaste whiten my teeth?
A: The mechanical act of brushing is the most important process for tooth whitening. Brushing is essential for healthy teeth and gums and also removes the daily build-up of stains from food and beverages. Whitening products whiten your teeth through a combination of abrasion and whitening agents. Most whitening products (gels, strips, rinse and toothpaste) contain a form of peroxide to whiten the teeth. The FDA considers whitening products to be safe when used as directed, but over use may result in gum irritation and tooth sensitivity. The Natural Dentist toothpaste does not contain peroxide. We use natural ingredients such as silica to gradually and effectively remove stains from your teeth. Our toothpaste has been proven to have a very low abrasion level as compared with other commercially available toothpastes. The silica in our Whitening Toothpaste have been specially designed to gently polish the enamel and remove stains without causing damage to the teeth.
Q: Is it okay for my child to use a fluoridated toothpaste or rinse?
A: Fluoride toothpastes and rinses are safe for adults to use on a routine basis, when used as directed. The recommended dosage is based on correct topical use, which does not include ingesting (swallowing) fluoride toothpaste. Supervise children when they brush or rinse with a fluoridated product, teaching them to spit, not swallow. For children under 2, consult a dentist or pediatrician.
Q: Should I rinse my mouth out with water after using your products?
A: We do not recommend rinsing with water after using our products because that will limit its effectiveness. If you do not rinse with water, The Natural Dentist will continue to remain effective, gradually diminishing as your saliva washes it away. For best results, don’t eat or drink anything for one half hour after you rinse. The longer the rinse can be in contact with the surfaces in the mouth, the longer it will help to soothe and cleanse your mouth.
Q: Which of your toothpastes or rinses would be best for preventing cavities?
A: All of The Natural Dentist products are formulated to aid in overall mouth and gum health. For targeting cavities specifically, we recommend using one of our fluoride rinses and toothpastes as fluoride is a cavity preventing ingredient. All of our toothpastes and a number of our mouth rinses also contain Xylitol, a natural sweetener and cavity preventing aid.
Q: Will any of your products help with periodontal disease?
A: The Natural Dentist products are formulated with natural cleansing and soothing ingredients. Our herbal blend has been scientifically tested in leading laboratories and in clinical studies to assess its ability to kill germs and reduce plaque.
Q: Are all of your products clinically proven?
A: Our rinse products have gone through in vitro studies in a controlled laboratory setting with appropriate controls and some have also been tested through human clinicals, which are randomized, double-blinded, controlled (with a positive control or a placebo) and are performed with a statistically meaningful number of subjects.
Q: Do dentists recommend your products?
A: The Natural Dentist products are used in dental offices nationwide and are enthusiastically recommended by dentists, dental specialists (periodontists, oral surgeons and cosmetic dentists) and dental hygienists.
Q: How are your products tested?
A: The Natural Dentist products are tested in professional labs, dental schools and in studies conducted by universities. Products have been clinically proven effective in laboratory tests (in vitro) and with adult volunteers (in vivo). Our products are not tested on animals.
Q: Why did you discontinue some of your old products?
A: We are always seeking continual improvement in every aspect of our products—efficacy, flavors, color, texture, etc. If you are fond of a product we have discontinued, we apologize. But we hope you’ll try us again to see if you can find a “new favorite.”
Q: Why have some of your flavors changed?
A: We research customer preferences, and conduct tasting panels when we create flavors, but we also understand that taste is a very subjective matter and there are limits on number of flavors that we can offer. Our goal is to offer a variety of flavors with the hope that you’ll find a favorite. We currently have products with peppermint, citrus, cinnamon, sage, spearmint, wintergreen, berry and grape flavor notes. You can always e-mail or call us with comments or flavor suggestions.
Q: Why did you remove bloodroot?
A: Bloodroot (sanguinaria) is a controversial oral care ingredient that has both supporters and detractors. After thorough testing, we found that bloodroot did not contribute to measurable efficacy, so we removed it from our formulations.
Q: Do you test your vegetable glycerin for safety?
A: The Natural Dentist is committed to ingredient safety. As reported recently, a cheap and sometimes toxic ingredient, called DEG (diethylene glycol) was illegally substituted for vegetable glycerin in toothpaste manufactured overseas. The Natural Dentist routinely conducts two screening tests to confirm that our glycerin does not contain DEG, and our products are manufactured in the United States, according to FDA regulatory standards.
Q: Are any of your ingredients genetically modified?
A: It is not our intent or our policy to source any plants altered by genetically modified organisms (GMOs). However, agricultural experts believe that many American crops have been unintentionally affected because there are ultimately no barriers to cross-pollination. Therefore, we cannot certify that our US-cultivated plant ingredients have not been affected.
Q: How do you source your natural ingredients?
A: All of our herbs are specially cultivated in the United States, not wild-crafted. This helps to make our products safe and consistent. Our practices of cultivation and sourcing are environmentally sustainable.
Q: Are your products hypoallergenic?
A: Due to the wide range of sensitivities to plants and natural ingredients, we can’t guarantee that our products are hypoallergenic (not allergy-causing) for every individual. Check our list of ingredients and contact your doctor or allergist if you have questions.
Q: Does grapefruit seed extract interact with medicines that I take?
A: Certain medications interact negatively when taken with grapefruit juice. There is no grapefruit juice in our grapefruit seed extract and we have no indication that the grapefruit seed extract in our Healthy Gums Mouth Rinse has any interaction problems. Please check with your doctor/pharmacist if you have questions.
Q: What is SLS? Why do you highlight the fact that your toothpaste is SLS-Free?
A: SLS stands for Sodium Lauryl Sulfate, a detergent used as a cleansing agent in most toothpastes that also helps to create foam when you brush.
Just as soap can be irritating to your skin because it removes natural oils, SLS is a detergent that can irritate the gums when used on a daily basis. It can cause sloughing of gum tissue and is also known to cause canker sores in the mouth. We offer a gentle, low-foaming alternative that is safe for everyone, including those with sensitive mouths.
Q: I am sensitive to a number of spices. Which of your products would be best for me?
A: All of our products contain herbs and natural flavors. If you are allergic to or sensitive to specific ingredients, we recommend that you call 1-888-317-4402 to double check which products are best for you.
Q: What is vegetable glycerin?
A: Our vegetable glycerin comes from coconut and palm oil. It is a protectant that helps to soothe sore gums and mouth irritations. It also helps to balance and maintain moisture levels and is safely used in a wide variety of personal care products and foods.
Q: Is fluoride safe?
A: Fluoride is the only cavity-prevention ingredient recognized by both the American Dental Association and the FDA. The amount and type of fluoride used by The Natural Dentist is regulated by the FDA and, when used as directed will help protect teeth against cavities. Toothpaste that contains fluoride always includes the direction to spit, not swallow after use. Children under 2 and those who are not fully able to spit out the product should not use fluoridated products. If you have questions about the use or safety of products with fluoride, consult your dentist.
Q: Why do you use fluoride in your products?
A: Fluoride is the only cavity-prevention ingredient recognized by both the American Dental Association and the FDA. Fluoride’s cavity-fighting properties make it the most common ingredient that dentists recommend when selecting toothpaste. The fluoride we use meets all FDA standards for both safety and effectiveness. For customers who prefer products without fluoride, we offer the option of toothpaste and rinse formulations that are completely fluoride-free.
Q: Many other mouth rinses contain alcohol. Why are yours alcohol-free?
A: Alcohol is an astringent ingredient and can cause, or worsen, dry mouth symptoms. Saliva is your natural defense against bacteria and helps to keep your mouth healthy. Our products promote soothing and help to moisturize your mouth without the drying or burning effects of alcohol.
Q: I love cinnamon. Do any of your products contain cinnamon oil?
A: The Natural Dentist offers a number of products that contain cinnamon oil. You can use The Natural Dentist Healthy Gums Mouth Rinse in Peppermint Twist or in any of our peppermint flavored toothpastes.
Q: Do your products contain preservatives?
A: Our products do not contain any artificial preservatives. Our product is naturally preserved through a combination of our herbal blend and other natural ingredients.
Q: What does Natural Flavors mean?
A: When we refer to “natural flavors” we mean that all the components of the flavor can be found in nature. If you would like to find out which natural flavors are found in each of our products, please contact us via 1-888-317-4402.
Unlike chemically-produced artificial flavors, the natural flavors and herbs that we use in our products sometimes differ from batch to batch due to seasonal changes, crop variances and other natural environmental differences. This will occasionally cause some variation in the smell or taste of our product from one bottle or tube to the next. We strive to make the taste of our products as consistent as possible. We are happy to replace any bottle that you think tastes or smells different or unusual. Please contact us to return the unused portion of the bottle at our expense.
Q: My child is allergic to strawberries. Is it okay for them to use your Berry Blast toothpaste?
A: Both our Cavity Zapper toothpaste in Berry Blast and our Anticavity toothpaste in Orange Zest have a strawberry-based flavoring agent. If you or your child is allergic to strawberries, we would recommend that you use one of our mint varieties or Groovy Grape.
Q: Are your products gluten free? Dairy free? Soy free? Corn free? What about MSG?
A: Our products are free of any soy, MSG, dairy, wheat or gluten based ingredients. However, the sorbitol in our toothpaste is sourced through the hydrogenation of corn oil. If you have a sensitivity to corn, we suggest that you ask your doctor before using The Natural Dentist toothpaste.
Q: How much Xylitol is used in The Natural Dentist products?
Cavity Zapper fluoride rinse contains 3.5% xylitol. All of the others contain 0.8% – this includes the Adult Fluoride Rinse, Antiseptic Rinse, AntiG Rinse and the Whitening. Healthy Gums Antigingivitis Rinse contains no xylitol.